Privacy Policy

1. Introduction

Welcome to Velinoor Shop ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and share your personal information when you visit our website or make a purchase from us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Information Provided by You: Name, phone numbers, email addresses, mailing addresses, billing addresses, debit/credit card numbers.
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor (Paymob).

3. How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and logon process.
• To fulfill and manage your orders.
• To send you administrative information.
• To project our services (e.g., fraud monitoring).
• To respond to user inquiries/offer support to users.

4. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

• With your consent.
• For legitimate business interests.
• Performance of a Contract (Order fulfillment).
• Legal Obligations.

5. Contact Us

If you have questions or comments about this policy, you may email us or contact us by post at:

Velinoor Shop
Giza, Egypt
Phone: 01018994378
Email: velinoor26@gmail.com